Support from Samco
We recognize that you need our rollformers to keep running for you in order for you to keep your business running. That’s why we have created a department that is to support you. Because let’s face it ... over time even a car needs replacement parts.
Whether your rollformer is brand new, or 30 years old, we will support it.
Our entire company recognizes you need to get back to business so we have procedures on specifically how to handle a customer that needs our support.
For an immediate response contact:
Spare Part and Service Department:
Pam Snetsinger 416-285-0619 ext. 249 psnetsinger@samco-machinery.com
But if she’s not available that day, contact:
Jeremy Tucker 416-285-0619 ext. 361 jtucker@samco-machinery.com
#9 of The SAMCO PEOPLE PROMISE is The Ongoing Advantage™
A true partnership doesn’t end with the delivery of a successful project. Samco offers a high level of two-way communication after the line is running, with easy telephone or on-line support. We provide on-site service anywhere in the world. Should you need a machine upgrade at any time based on changes in your requirements, or should you require spare parts even decades beyond your date of installation, we’re there. Samco is proud to support positive and continuing relationships with all its customers.