Global Roll Former Support
Customer Support from Samco
We recognize that you need our roll formers to keep running for you in order for you to keep your business running. That’s why we have created a department that is to support you.
Whether your roll former is brand new, or 30 years old, we will support it.
Our entire company recognizes you need to get back to business so we have procedures on specifically how to handle a customer that needs our support.
For an immediate response contact:
Spare Parts and Customer Support Department:
416-285-0619 ext. 249
#9 of The Samco People Promise is The Ongoing Advantage™
A true partnership doesn’t end with the delivery of a successful roll forming line. Samco offers a high level of two-way communication after the line is running, with easy telephone or online support. We provide on-site service anywhere in the world. Should you need a roll forming machine upgrade at any time based on changes in your requirements, or should you require spare parts even decades beyond your date of installation, we’re there. Samco is proud to support positive and continuing relationships with all its customers.
Roll forming high-strength steel was once an incredibly challenging endeavor. Technology and industry innovations have eased the burden, allowing the manufacturer to use thinner gauge steel while maintaining a stronger and lighter part.Read More
The roll forming industry is a moving target… changing, evolving, advancing all the time. In today’s market, customers need agility; custom production at increased speeds within efficient footprints. This leads to a greater return on investment and lower production costs. And while this thinking is intuitively practical, it is far less easy. Samco Machinery has learned that if you want to make equipment perform to the increasing needs of customers, then the systems and people used to develop the equipment must also be as agile.Read More